It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that there may be delays due to high volume of orders or postal service problems that are outside of our control.
Shipping charges for your order will be calculated and displayed at checkout.
We offer ₹50 flat rate shipping to all regions within India. Free shipping for orders over ₹1,000.
| Shipping option | Estimated delivery time | Price |
|---|---|---|
| Standard Shipping | 3 to 5 business days | ₹50 |
| Express Shipping | 1 to 2 business days | ₹100 |
Free local delivery is available for orders over ₹500 within Chennai. For orders under ₹500, we charge ₹30 for local delivery.
Deliveries are made from 9 AM to 6 PM on weekdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
You can skip the shipping fees with free local pickup at our Chennai store. After placing your order and selecting local pickup at checkout, your order will be ready for pick up within 1 to 2 business days. We will send you an email when your order is ready.
Our in-store pickup hours are 9 AM to 6 PM from Monday to Saturday. Please bring your order confirmation email when you come to pick up your order.
We offer international shipping to the following countries: USA, UK, Canada, Australia.
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping option | Estimated delivery time | Price |
|---|---|---|
| Standard International Shipping | 7 to 14 business days | ₹500 |
| Express International Shipping | 3 to 5 business days | ₹1,000 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
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